Lea Guest House
Brun Lea Guest House
We value you and your business and
appreciate that you share your personal
information with us. We take this
responsibility very seriously and will treat
your data with care and respect
This is our Privacy Notice and it
explains how we collect, use, share and
protect your personal data.
We are responsible for the collection and
proper management of any personal
information you submit We will keep your
personal details secure and use the
information you provide in accordance with
applicable privacy and protection laws and
the terms of this Privacy Notice.
1. Who is responsible for managing my
Alison Coulthard of Brun Lea guest house
and all websites and brochures
operated by or produced in relation to it
Address: Brun Lea Guest House, 1-3
Stanger Street, Keswick, Cumbria, CA125JU,
2. What information do we collect ?
If you choose to make a booking with us
or make an enquiry about a potential booking
we will collect details that you provide in
relation to that booking or query.
Information held is likely to include your
name, contact details, payment details,
information about the people travelling with
you, information about the booking and any
additional information we may need to help
to help meet your specific requirements.
3. How do we use your information ?
The information you provide will be used
to enable us to complete your booking. For
statistical purposes when we evaluate our
services, To manage customer service queries
and to help us provide details or
information you may have requested.
4. On what legal basis will we process
your information ?
We will always process your personal
information on lawful grounds and in
particular on the grounds
set out below :-
Performance of a Contract.
If you are making a booking with us we
will use the details that you give to
provide that booking to you. This
information is likely to include your name,
contact details, payment details,
information about people travelling with
you, information about your booking and any
additional information we may need to help
meet your specific requirements. If you do
not provide us with the information set out
in this paragraph, them we not be able to
provide the booking / reservation to you.
We may use your name and contact details
to tell you about our accommodation and
services which we think may be of interest
to you. You can ask us to stop doing so at
We may use some of your personal
information for statistical purposes when we
evaluate our services.
The above is on a basis that it is in the
legitimate interests of the business.
We may also disclose your personal data
without your permission to the extent that
required to do so by law or regulation.
5. Who will you share my information with
We may disclose your personal data
without your permission in connection with
any legal proceedings or prospective legal
proceedings, and in order to establish,
exercise or defend our legal rights.
We will not, without your consent, supply
your personal information to any third party
for the purpose of this or any other third
party's direct marketing,
6. Updating Your Details.
If you would like to change any of the
preferences relating to the way we may use
your information please send an email to
firstname.lastname@example.org or contact us at Brun Lea
guest house, 1-3 Stanger Street, Keswick,
Cumbria, CA125JU, United Kingdom.
Alternatively you can call on 017687 74247,
7. How long will we hold your information
Your information is only stored whilst it
is required for the relevant purposes or to
meet legal requirements. Where your
information is no longer required, we will
ensure it is disposed of
or deleted in a secure manner.
8. Your rights.
You have the right to ask us at any time
to confirm whether we hold any of your
to send you a copy of any personal data
that we hold about you:,
to correct ant inaccuracies in your
personal data and to add relevant details
personal data we hold is incomplete:,
to delete ( to the extent possible ) any
of your personal data, where we are required
to by law
to do soto stop processing your personal
data, where we are required by law to do so:
to let you have a portable copy of the
personal data we hold about you,
where we are required by law to do so:,
to stop processing any of your personal
data that we process on the basis of our
We do not use your personal data for the
purpose of profiling.
Where we process your personal data on
the basis that you have given us your
consent to do so then you may contact us at
ant time to withdraw your consent.
If you wish to exercise any of your
rights, or wish to object to our use of your
personal information, please write to us at
the address given in paragraph 6 of this
A cookie is a small file which asks
permission to be placed on your computers
Once you agree, the file is added and the
cookie helps analyse web traffic or lets you
when you visit a particular site. Cookies
allow web applications to respond to you as
The web application can taylor its
operations to your needs, likes and
dislikes. We only use this information for
statistical analysis purposes and then the
data is removed from the system.
You can choose to accept or decline
cookies. Most web browsers automatically
accept cookies, but you can usually modify
your browser settings to decline cookies if
you prefer. This may prevent you from taking
full advantage of the website.
10. How do we update this Privacy Notice
We keep our Privacy Notice under regular
review and we will place any updated on our
If you are dissatisfied with our handling
of any complaint you also have the right to
raise your concerns with The UK Information